Have questions before booking?

We’ve gathered the most common ones so you can feel confident and fully informed.

Still unsure? Message us anytime

Booking & Payment

How can I book a stay?

You can book directly through our website or message us on WhatsApp — it’s fast and secure.

Do you accept credit cards?

Yes, we accept cards, bank transfers, and cash.

Can I cancel my reservation?

Yes, with at least 72 hours’ notice. Just contact us directly.

About the Villas

What’s included in each villa?

A fully equipped kitchen, private bathroom, air conditioning, WiFi, TV, and private parking — plus a lot of peace and quiet.

Do all villas have air conditioning?

Yes, every villa has A/C and ceiling fans.

Can I choose a specific villa

Yes, if you have a preference (more private, closer to the pool, etc.), let us know and we’ll do our best.

Pets

Are pets allowed?

Yes, we welcome small, well-behaved pets. Please check with us before booking (has an additional cost of $30 per night).

Location & Getting Here

Where are you located?

Just outside Playas del Coco, Guanacaste — 25 minutes from Liberia International Airport.

Do I need a 4x4 to get there?

No, our road is easily accessible with any type of vehicle.

Is parking available?

Yes, free private parking inside the property.

Cleanliness & Comfort

How often is cleaning done?

Your villa is thoroughly cleaned before arrival. Longer stays can request additional cleaning.

What cleaning products do you use?

We use natural, non-toxic products (like vinegar and baking soda) — ideal for sensitive travelers.

What kind of beds and linens do you offer?

Comfortable mattresses, soft cotton sheets, and fluffy pillows — hotel-level rest with a homelike feel.

Families & Children

Is the place suitable for families?

Absolutely — it’s safe, spacious, and ideal for children.

Do you offer cribs or extra beds?

No, we do not currently offer that service.

Activities & Surroundings

Can I go hiking?

Yes! We have our own private trail leading to a scenic mountain viewpoint.

Do you offer horseback riding?

Yes, available by reservation (extra cost).

What else is there to do nearby?

Beaches, restaurants, supermarkets and natural attractions — all within minutes.

If needed, we can help you coordinate tours on ATVs or catamarans, and also recommend the best restaurants in the area.

Still have a question?

Write to us on WhatsApp — we’re happy to help.

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